At Glider Mobility, we are dedicated to providing high-quality products backed by a transparent and reliable warranty. Every item we offer comes with a comprehensive 12-month warranty that covers both parts and labor. Our mission is to ensure you feel confident in your purchase, knowing that we are committed to supporting you throughout the entire process.
Warranty Activation and Coverage
Your 12-month warranty begins on the date your product is delivered to your registered address. All warranties are automatically activated electronically, so you don’t need to complete any additional forms or paperwork. From the moment your product arrives, you are fully covered under our warranty.
Rapid Problem Diagnosis and Support
Should you experience any issues with your product, our dedicated support team is here to assist. Simply contact us, and we will prioritize diagnosing the problem swiftly to minimize any disruption to your mobility. We understand the importance of getting you back on track as quickly as possible.
Efficient Parts Replacement Process
If a replacement part is necessary, we’ve streamlined the process to ensure minimal inconvenience. We will promptly ship the required part to you and arrange for the return of the faulty item at no extra cost. In certain cases, we may ask for additional details, such as images or videos, to ensure a precise diagnosis and provide the correct solution.
Warranty Terms and Conditions
Please note that our manufacturer warranty is non-transferable and is registered exclusively to the original purchaser. The warranty covers parts and labor but does not include general wear and tear, accidental damage, or misuse of the product. We encourage you to follow the care and usage guidelines provided in the user manual to maintain your product in optimal condition.
Why Choose Glider Mobility?
At Glider Mobility, we go beyond just offering exceptional products—we are committed to providing outstanding aftercare. With our in-house spare parts stock, expert support team, and efficient repair or replacement services, we ensure your mobility solutions continue to perform at their best.
If you have any questions regarding your warranty or require assistance with your product, please don’t hesitate to reach out. At Glider Mobility, your mobility and satisfaction are our top priorities, and we are here to support you every step of the way.